Refund Policy — Ultimate Finance Bot

Effective date: 29 August 2026

Operator: PE Dudochkin Viktor — a sole proprietor (ФОП) registered in Ukraine · Contact: contact@ultimateminiapps.com

This policy explains refunds for paid Pro subscriptions in the Ultimate Finance Bot Telegram bot.

1. What you're buying

A Pro purchase unlocks Pro features for a stated period (shown in /plan before you pay). It is a digital service, delivered immediately once payment is confirmed.

2. How to request a refund

Open **/paysupport** in the Bot. You'll see your recent payments; pick one and request a refund. Your request is reviewed and, if approved, the corresponding Pro time is revoked and the money returned.

• Telegram Stars purchases are refunded back through Telegram.
• Card purchases are refunded through our payment provider to the original payment method.

You can also email contact@ultimateminiapps.com.

3. When we refund

• If the Service was charged in error (e.g. a duplicate charge) — full refund.
• If a paid feature was materially not working and we could not fix it — refund for the affected period.
• EU/consumer withdrawal: because Pro is a digital service that starts immediately, by purchasing you agree that delivery begins at once; where a statutory "cooling-off" right applies, we honour it in line with applicable consumer law.
• We generally do not refund for time already used, for a change of mind after substantial use, or for a failure to cancel before a period you chose to buy.

4. Timing

Approved refunds are issued promptly; how quickly the money appears depends on Telegram or the card provider (typically a few business days).

5. Contact

Questions about a payment or refund: **/paysupport in the Bot, or contact@ultimateminiapps.com**.